Job Opportunities
- Program Management Associate
- Athena Intelligence Associate
- Software Developer
- Senior User Experience Designer
- Technical Project Associate
Athena Health is transforming the health care industry by helping doctors better manage their practices, their patients, and their cash flow. Their innovative cloud-based web applications have become the premier choice for thousands of medical practices across the country. In 2010, Athena Health was named to Fast Company Magazine's "Fast 50" list of the world's most innovative companies.
Come join us in revolutionizing the health care process. We offer a fresh, friendly, and fun work environment where creativity is nourished and cultivated. We are a successful, stable company ready for the challenge of new growth and new products. And we need your help.
Apply at http://careers.athenahealth.com/
Program Management Associate
You're the kind of person who has always excelled at whatever it is you do and loves to learn about new fields and techniques. You find it difficult to turn down a good challenge and secretly have several theories for how to finally get the world to work right. You're perfectly comfortable with technology and find real satisfaction in figuring out how to get it to work properly to solve real world problems.
Healthcare may not be your area of expertise, but you know that it's badly broken; that it's a very large percentage of our GDP and growing rapidly; and that fixing it is a problem that you can get passionate about, athenahealth is the place for you. You'll be joining a team of smart and accomplished professionals who share a passion for improving healthcare. The working environment is friendly and open. Excellence is rewarded-- how far you go is really up to you.
The Associate, Program Management will be responsible for leading business process design and re-engineering projects related to athenahealth's internal service operations. His/Her success will create a scalable service operation that applies the best of technology, standardization and aggregation to healthcare processes that have resisted modernization far too long. The Associate must be a strong analytical problem solver who could have been a software developer, but prefers greater interpersonal challenge. (S)he will be the bridge between line operators and software developers, and must feel equally at home communicating with both.
Responsibilities may include, but are not limited to:
- Achieve radical, measurable performance improvements in a scaled service operation
- Rapidly learn current processes and constraints to develop vision for optimal business processes related to the physician payment cycle
- Process and system design to convert vision into achievable technology and process re-engineering goals
- Data-driven analysis and prioritization of complex operational tradeoffs
- Support Projects through software development lifecycle and operational implementation
- Lead and provide expertise on complex, technical projects from concept through analysis, design and execution
- Manage relationships across technology and both in-sourced and outsourced operations
Qualifications
- Proven success at business process reengineering in line operations, preferably in multiple industries
- Knowledge of different process innovation methodologies and their practical application
- Understanding of the software development life-cycle and processes
- Deep quantitative skills and an understanding of data usage for daily management and for analytics
- An open mind
- Enthusiasm, idealism, creativity, dedication and a little bit of attitude
- Ability to work collaboratively, without direct reporting authority, to get results
- Ability to interact and communicate effectively with both technical and line operations staff
Compensation and Benefits
The Program Management Associate will be paid on a salaried basis, plus a potential annual bonus driven by the success of the Company, department and individual and determined at the discretion of management. Other benefits include:
- Paid vacation and sick leave
- Paid holidays
- Health insurance
- Disability insurance
- Life insurance
- 401(k) plan
- Gym membership program.
Apply at http://careers.athenahealth.com/
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Athena Intelligence Associate
The athena Intelligence team is the knowledge behind our industry-leading revenue cycle management and electronic medical record products. Simply put, our goal is to make healthcare work the way it should.
To help us achieve this goal, athena Intelligence Associates research payer requirements, identify and resolve performance issues, and integrate billing rules and pay-for-performance measures into our products. By navigating the complexities of the healthcare industry, we allow our clients to focus on delivering quality care.
We are seeking bright, energetic, and creative team members who meet the following requirements:
- Strong research, problem-solving, and analytical skills
- Ability to identify issues and see them through to completion
- Understanding of (or desire and ability to learn) medical terminology, EMRs, and/or medical billing
- Creative thinker who can implement innovative solutions
- Ability to communicate effectively with internal and external stakeholders
- Flexibility and willingness to take on new tasks and challenges
- Ability to work independently and as part of a team
- Strong computer literacy and the comfort, ability, and desire to further advance technically
- Proficient with all Microsoft Office applications
- Professional attitude - comfortable working in a corporate setting populated by diverse types of people and able to maintain poise and a sense of humor in stressful situations
- BA or BS degree required; additional education a plus Specific athena Intelligence roles include:
- Performance Analysis: Analyze corporate, payer, and client performance data; identify and implement performance improvement opportunities.
- Rules and Format: Maintain the integrity of athena's proprietary, patented database of payerspecific billing requirements.
- Payer Knowledge: Investigate and communicate complex payer and industry changes and their impact on the healthcare billing workflow.
- Quality Management: Research, prioritize, and implement pay-for-performance programs into our expanding P4P library.
- Clinical Performance: Develop and monitor clinical performance metrics.
Apply at http://careers.athenahealth.com/
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Software Developer
We're looking for developers who want to make a difference.
athenahealth, is a well-established company that continues to grow at an impressive rate, and we're hiring at all levels. Our goal is to bring order to the chaos of U.S. healthcare, in which hundreds of thousands of medical practices navigate a Byzantine set of clinical and business processes wrought by decades of managed care. We do this by offering a software-as-service solution that embeds insurance rules and clinical processes directly into our practice management & electronic medical platform. In essence, we are building an operating system for the medical office that abstracts away administrative complexity, leaving doctors free to practice medicine.
The development team is a dynamic and friendly group that thrives in athena's open working environment. The folks that you will work with are intellectual, top-notch, performers faced with exciting challenges. Developers come here because of the tremendous opportunity to learn and grow with a socially responsible company, focused on changing healthcare at a fundamental level.
Compensation is competitive, and as long as you get stuff done, we're flexible about work schedules. The only real technical requirement for applying is being able to make a computer do what you want it to do.
In terms of the technology platform-- you'll be working on Linux with Oracle, Perl, and Apache. But that's not why you'd be coming here; we believe any developer worth his/her salt can pick this stuff up in a matter of a couple of months. We're more interested in folks with raw talent and a burning desire to succeed. The types of problems you might work on are wide-ranging - from core performance tuning to optimizing paper-based processes using OCR to writing AJAX widgets in complicated user interfaces.
We have several open Development job openings at all levels, from entry-level to management. Apply here to be considered for all appropriate roles.
Requirements
- Substantial expertise in a programming language such as C, Perl, Java or Python.
- Preferred skills include previous web development experience, UNIX/Linux familiarity, Perl, Java, RDBMS experience (particularly with Oracle)
- Experience working directly with business stakeholders a plus
Compensation and Benefits
The position pays on a salaried basis, plus a potential annual bonus driven by the success of the Company, department and individual and determined at the discretion of management.Other benefits include:
- Paid vacation and sick leave
- Paid holidays
- Health insurance
- Disability insurance
- Life insurance
- 401(k) plan
- Gym membership program
Please note: athenahealth does not sponsor work visas and you must have the ability to work in the United States for us to consider your application.
Apply at http://careers.athenahealth.com/
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Senior User Experience Designer
athenahealth is looking for high-level design thinkers who can dive into complex design challenges and create solutions to help transform the health care industry. Our UX team of top-notch designers, copywriters, and usability researchers has grown significantly this past year, and we need additional talented interaction design professionals to join us in transforming the UX of health care applications. Do you have a passion for solving complex design problems, and for designing solutions that balance practical constraints with the needs of health care professionals for efficiency and clarity in multiple contexts? Do you thrive when working on critical business challenges at a fast pace on small crossfunctional teams? Do you take pride working collaboratively to produce client value every day? If so, help us help doctors better manage their practices, patients, and cash flow as we revolutionize the health care process.
We're looking for a senior user experience (UX) design professional to significantly contribute to our award-winning electronic health record and physician practice management products. Our innovative cloud-based applications have become the premier choice for hundreds of medical practices across the country. If you have an impressive track record in designing usable applications that empower people to perform complex coordinated work efficiently and safely, we want you to join our quest to make healthcare work the way it should.
Responsibilities
- Deeply understand target users' needs, motivations and behaviors in delivering and coordinating health care.
- Work with development, program management and usability to translate high-level business goals into actionable requirements for a series of short sprints, each one resulting in a clientfacing release.
- Rapidly and collaboratively devise design approaches that balance time and technical constraints with users' needs for efficient interactions in their critical tasks. Incorporate usability research and assessment findings into in-flight designs. Incorporate services into proposed solutions effectively.
- Produce design artifacts such as sketches, wireframes, interaction flows, prototypes, and mocks as needed to support brisk, productive cross-functional exploration, prioritization and usability assessments.
- Articulate design drivers effectively. Recognize the best design ideas and be willing to modify your approach for the best overall project outcome. Prioritize concerns and advocate for solutions according to their importance in delivering users' success, focusing most energy on the most critical tasks and workflows.
- Build effective, collaborative working relationships with program strategy, program management and development.
- Shift easily among projects in a variety of size and scope, from single widgets to stand-alone features.
Requirements
- At least 5 years experience as a professional user experience designer, interaction designer, information architect or a similar role
- Outstanding portfolio showing hands-on UX track record: sample artifacts with a discussion of business challenges, constraints, and achievements
- Experience in designing web-based applications for complex enterprise needs
- Ability to guide complex features from initial concept to production and post-launch evaluation
- Experience with both structured and agile development processes
- Current knowledge of web technologies, tools and trends
- Track record as a team player who knows how to work with diverse stakeholders and worldclass developers
- Ability to work proactively, with limited direction, and manage projects under tight deadlines in a fast-paced, constantly changing environment
- Excellent visualization skills with the ability to articulate concepts
- Knowledge of /experience in healthcare industry a plus
- BA/BS required, with focus in Human Computer Interaction, Cognitive Psychology, Interaction
Design, or Graphic Design preferred. Masters degree a plus
Please include the link to your portfolio on your resume.
Keywords:
- User Interface Designer
- User Experience Designer
- User Experience
- HCI, Human Computer Interaction
- Information Architect
- Interaction Designer
- Usability Expert
- Human Factors
- HCI Jobs
- UI Jobs
- UX Jobs
Apply at http://careers.athenahealth.com/
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Technical Project Associate
We are currently searching for a self-motivated and technically-minded individual to take on the role of Electronic Remittance Advice (ERA) Business Analyst. The ERA transaction, also known as the 835, is an electronic explanation of medical benefits providing details about claim payments, transfers, adjustments, and denials. In this role you will be responsible for supporting the implementation and ongoing maintenance of the ERA transaction including: testing for new payers, infrastructure and process development, transaction flow analysis and monitoring, and additional projects aimed at reducing waste in the medical claim workflow.
To succeed you will need to be a strong analytical problem solver, have excellent attention to detail and be able to work with a vast amount of information in a fast paced setting. You should be able to thrive in both independent and team environments and comfortable communicating between the business and development teams. You will act as a trusted advisor to both internal and external clients.
The ERA Associate will report to the Manager of ERA based at our headquarters, located in Watertown, Massachusetts.
Responsibilities
Responsibilities may include, but are not limited to:- Analyze results of new payer testing, communicate problem identification and resolution recommendations to development resources, and coordinate corrective action to minimize the effect of changing remittance processing from paper to ERA
- Research payer denial codes and map them into appropriate denial categories in athenaNet to automate remittance processing
- Analyze missing remittance, denial codes, posting trends and resolve root-cause issues by working with vendors, payers and various athena departments that are stakeholders in electronic transaction processes
- Be responsible for partnership with stakeholders and creating posting rules to increase posting automation and accuracy
- Write/execute SQL queries in support of new payer testing and troubleshoot operational issues
- Use baseline research and analysis to advocate for product and process improvement
- Proactively monitor ERA performance metrics to identify additional ERA opportunities
Skills
- Understanding of systems analysis and design
- Ability to identify problems and see them through to resolution
- Excellent organizational skills, analytical ability, and strong attention to detail
- Proven ability to work both independently on projects and as part of the larger team
- Flexibility and willingness to take on new tasks and challenges
- Ability to instruct others, especially peers and clients to explain remittance processing workflow concepts using clear communication.
- Knowledge of, or willingness to learn SQL and database structures
- Professional attitude
- Comfortable working in a corporate setting populated by diverse types of people
- Strong computer literacy and/or the comfort, ability and desire to advance technically
- Mastery of all Microsoft Office applications
- Ability to maintain poise and a sense of humor in stressful situations
Qualifications
- Bachelor's degree or equivalent combination of education and experience required; Master's Degree desirable
- Healthcare IT experience is highly desired
- Demonstrated capability to perform technical & analytic work as an individual contributor; as well as succeed in demonstrating informal leadership and supervisory abilities
- Understanding of, and facility with, the HIPAA mandated X12N standard; acknowledgement; and unsolicited reporting formats is highly desired